Balloons are made of sensitive materials and tend to pop or deflate when exposed to different climate i.e. heat or cold, left overnight or rubbed against a wall, floor, glass or any other material. It is best if balloons are kept at 20-21° Celsius, even while being transported. Try to keep journey times short. Do not place them next to direct heat such as radiators, fires, the heater in the footwell of the car etc. – they may pop!

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It is best to pick up or get your balloon order delivered on the day of your celebration. Balloons are intended for indoor use. If you wish to use them outdoors, you will need to communicate this and consult with our staff.

 

Some venues do not allow helium balloons because it triggers their alarm system. Some ceilings are rough and not suitable for floating balloons. Floating (helium) balloons have limited life, please check with our staff prior to placing an order. Helium and air shrink when it is cold and expand when they are exposed to heat - which may make the balloons pop. Also, air and helium shrink when it is cold, so some balloons might look like they have deflated when exposed to a colder temperature, however once  you expose them to a normal temperature, they will expand again and will look full.

 

Take any balloons out of a bag as soon as they reach their destination. Do not leave balloons in your car or garage/shed etc. to get cold/hot. Take them straight indoors or they will go flat. Keep you solution (Hi float or Superfloat) treated latex balloons in a warm room (20-21° Celsius) so the solution can dry and have an effect.

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Personalised balloons are not pre-printed balloons. They are personalised with vinyl stickers attached to the balloon of your choice. As balloons are flexible, we cannot guarantee the length of time that the stickers will hold without lifting so we recommend you keep an eye on these and push down to “re-stick” if required. Balloons are for display and you should avoid excessive handling. Please do not release helium balloons into the environment as they can harm wildlife and farm animals. They can also litter the countryside and coast. Enjoy your balloon, and, when it is deflated, dispose of it responsibly.

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Read more about balloon aftercare in our Terms & Conditions.